Unlike other AI tools that use the internet for their data, Brook is powered by the information in your software, making her answers more accurate. She also creates appointments in your software, requiring less follow-up by your team.
How many calls can Brook handle at once?
How will the front desk know if Brook couldn't help a guest?
I have a multi-location salon, and I only want to use Brook at one or two of the locations – is that possible?
Can I only use Brook after hours? Or can she cover the phones during the day?
Can a guest reschedule existing appointments?
Can a guest cancel an appointment outside of the 24-hour notice period with Brook?
Can Brook book both salon and spa?
Some of our services require a personal touch – what if I don't want Brook handling these services?